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We offer ITSM... |
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Information Technology Service Management (ITSM) is
basically software running on a network system which monitors
the health of the network and allows tools to predict the growth
in network bandwidth, nodes, and operators - a valuable tool to
both Telecommunications Service Providers and Enterprise Network
Operators.
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Solutions and Products in
focus: |
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:: End to End Performance Solutions |
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IT Service Management Solutions are targeted at customers who
already have much of the needed hardware like switches, routers and servers. As
with any IT environment, the more IT assets and inventory there are, the more
will be the problem of management and reporting. |
We have a full set of solution to assist our customers with
matured IT environment to add a new dimension of manageability into their IT
Infrastructure. There are tools that measure and report IT end to end
performances, tools that provide SLA Report for Frame Relay and ATM line,
protocol analysers for the technician to diagnose the network problem and Alert
Tools for tele-alerting and messaging when technical attention is required.
FDS Networks provide a few levels of services for customers in the area of IT
Service Management Solutions. We provide the rental of our technical services as
well as the integration of these solutions to the customer existing networks.
Some of the products offered are: |
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CA Suite
A software suite targeted at the IT Infrastructure manage performance needs with
the ability to generate reports for all level of management and monitor
performance degradation on an end to end basis. It has the ability to report
server performances, network performances and application performances. Serve
the needs of corporate network which require detail reporting and baseline
performance. A very versatile proactive tool in performance management which can
be implemented to complement the other reactive tools with alarm and
notification features.
[more...]
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TelAlert
A software solution to eliminate any need for you to write complicating script
to alert network personnel in case there is an emergency or network failure. It
can be integrated with HP Openview, Tivoli and many other Network Management
Software to perform telemessaging, email, SMS, audio or screen broadcast.
[more...]
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Network Instruments
A cost effective LAN protocol analyzer that allows you to measure and baseline
your LAN performance and to take the guess work out of your network trouble
shooting.
[more...]
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Federick Engineering
A comprehensive WAN Protocol Analyzer that allows you to solve your WAN problems
the easy way.
[more...]
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Source: FDS Networks Pte Ltd
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