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Following the design and installation of the
network, we provide after-sales technical support and services
pursuant to agreed maintenance contracts with our customers.
Such maintenance contracts are a major source of recurring
income. Technical support services for the various products,
both hardware and software, that we supply and implement are
also provided.
For large customers or mission critical
systems (where network availability is critical, such as online
banking systems), our maintenance agreements may be tailored to
meet specific customer requirements, and include either 12 hours
or 24 hours per day, 7 days a week service coverage agreements. |
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